Privacy Policy.

Last Updated: May 4, 2026

Look, we know nobody actually reads privacy policies. But we wrote this one like humans, so maybe give it a shot. The short version: we collect some basic info to process your orders and run the site, we don’t sell it to anyone, and we’re not doing anything shady with it.

Here’s the longer version.


Who We Are

We’re F-ing Relax. We make calming scent sprays for stressed-out people. Our website is f-ingrelax.com. If you have questions about this policy, email us at hello@f-ingrelax.com.


What Information We Collect

When you place an order, we collect:

  • Your name
  • Email address
  • Shipping address
  • Billing address
  • Payment information (processed securely — we don’t store your card details)

When you browse the site, we may automatically collect:

  • IP address
  • Browser type and device info
  • Pages visited and time spent on them
  • Referring URLs

When you contact us, we collect:

  • Your name and email
  • Whatever you include in your message

When you sign up for emails (if applicable):

  • Your email address and any preferences you share with us

How We Use Your Information

We use what we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to questions and support requests
  • Improve the website and your experience on it
  • Send marketing emails, if you opted in (you can unsubscribe anytime — no hard feelings)
  • Comply with legal obligations

We do not use your information to spam you, sell you stuff you didn’t ask for, or make you feel worse than you already did before you found us.


How We Share Your Information

We don’t sell your data. Full stop.

We do share limited information with third-party services that help us run the business, including:

  • Payment processors (like Stripe or PayPal) to handle transactions securely
  • Shipping carriers (like USPS, UPS, or FedEx) to deliver your order
  • Email platforms to send order and marketing communications
  • Website analytics tools (like Google Analytics) to understand how the site is being used

These parties only receive the information they need to do their job and are required to protect it.


Cookies

Yes, we use cookies. No, not the good kind.

Cookies are small files stored on your device that help the site remember you, keep items in your cart, and track basic analytics. You can disable cookies in your browser settings, but some parts of the site may not work as well if you do.


Data Retention

We keep your order and account information for as long as necessary to fulfill orders, handle returns, and comply with legal requirements. If you want your data deleted, email us and we’ll take care of it.


Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Lodge a complaint with a data protection authority

California residents: Under CCPA, you have additional rights regarding your personal information. We don’t sell personal data, so the opt-out of sale right doesn’t apply — but you can still request access or deletion by emailing us.

EU/UK residents: We process your data based on contract performance (your order) and legitimate interest (site analytics). You have rights under GDPR including access, correction, deletion, and portability.

To exercise any of these rights, email hello@f-ingrelax.com.


Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Payment data is handled by PCI-compliant processors and we don’t store card details on our servers.

That said, no system is 100% secure. If something ever goes wrong on our end, we’ll let you know.


Third-Party Links

Our site may link to other websites we don’t control. Once you leave f-ingrelax.com, this policy no longer applies. We’re not responsible for what other sites do with your data, so check their policies if you’re concerned.


Children’s Privacy

Our products are intended for adults. We don’t knowingly collect information from anyone under 13. If you believe a child has submitted personal information to us, contact us and we’ll remove it promptly.


Changes to This Policy

We may update this policy from time to time. When we do, we’ll update the “Last Updated” date at the top. If the changes are significant, we’ll make it more obvious. Continued use of the site after changes means you accept the updated policy.


Questions?

If you read this far, you’re either very thorough or very stressed. Either way, we appreciate you.

Email us anytime at hello@f-ingrelax.com or visit our Contact page.